Customer Testimonials

Totally awesome.

Buying the car was the easy part. They do a great job earning your trust. Then, after you hand over your money, they hand you a stack of paperwork with the details. And that's when the plot twist begins. The extended warranty was pitched like it came straight from Jerry Seiner. Plot twist: it's actually a third-party warranty from a company I have never heard of. Then they finally give you the exclusions... AFTER you've signed. That's like buying a parachute and getting the instruction manual after you jump. The exclusion list is so long I ... Read More

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DealerRater - Aug 14, 2026

Buying the car was the easy part. They do a great job earning your trust. Then, after you hand over your money, they hand you a stack of paperwork with the details. And that's when the plot twist begins. The extended warranty was pitched like it came straight from Jerry Seiner. Plot twist: it's actually a third-party warranty from a company I have never heard of. Then they finally give you the exclusions... AFTER you've signed. That's like buying a parachute and getting the instruction manual after you jump. The exclusion list is so long I started wondering if the warranty covers anything besides the staples holding the contract together. Grant, the finance manager, promised to help me cancel it. But after spending Friday calling with no answers or callbacks, I'm starting to think the dealership's phones are covered by the warranty too. And before anyone is impressed by the inevitable "We're sorry to hear about your experience. Please contact us....". Don't be. They won't return your calls. The management does not actually want to talk with you about your experience.

Read at DealerRater

Great service on our new vehicle. Thank you Steve Rahl!

Just Wow!! Amazing staff including Leslie she was really amazing and helpful. She was helpful and very kind, definitely recommend her if you come to this dealership

We had a great experience with Parker. What turned into a rocky start, he was able to make the end experience great. Thank you Parker!

Our experience with Parker was excellent

Steve was absolutely awesome. Helped us from beginning to end. Wish more were like him. Very knowledgeable with the Escalades. Had help with settings etc. Thank you Steve R.

Parker was the GOAT! Classy and consistent. Ask for him by name and you won’t be disappointed.

Tavin Ching was amazing to work with! He brought a lot of knowledge and expertise and energy to the car buying process. Would definitely recommend him! Thanks Tavin for taking such good care of us!

Morgan and the financing team were fantastic, making this the best car-buying experience I have ever had. Morgan did a great job keeping us informed throughout the process. We took a few weeks to settle on a vehicle, and at no point did we feel pressured to make a decision. Additionally, the financing team took the time to ensure we thoroughly understood the options available to us, including the pros and cons of both leasing and financing. Kudos to the entire team! We will definitely return to Jerry Seiner for our next vehicle purchase and would highly recommend them for ... Read More

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Google - Aug 4, 2026

Morgan and the financing team were fantastic, making this the best car-buying experience I have ever had. Morgan did a great job keeping us informed throughout the process. We took a few weeks to settle on a vehicle, and at no point did we feel pressured to make a decision. Additionally, the financing team took the time to ensure we thoroughly understood the options available to us, including the pros and cons of both leasing and financing. Kudos to the entire team! We will definitely return to Jerry Seiner for our next vehicle purchase and would highly recommend them for anyone looking to buy a vehicle.

Mary Tebbs was wonderful to work with!!

Tavin was amazing helping us find a new vehicle! He was very easy to talk to and great to get along with, 10/10 review for him! :)

Tavin was awesome

It was my second Cadillac that I bought from Jerry Seiner Cadillac and Parker was helping me. I cannot imagine better service that I received from him and his manager Mike Maynes. Amount of time Parker spent with me ,attention to details and product presentation were awesome . It is just pleasure to get new car from Jerry Seiner Cadillac .

Wonderful customer service

Tavin was great. I’d def go back to visit him when I get another Cadillac

Morgan was great! I highly recommended her! She knows her stuff and was super helpful through our shopping process. She was super patient and listened with intent to problem solve! Do a

Buying our Escalade was such an amazing experience, and Chris and Keith made it one we’ll never forget. Chris went out of his way to make our delivery special by having our Escalade waiting with the big red bow we requested. It was such a fun and memorable touch, and it showed how much he genuinely cared about making the experience exciting for us. He was also very accommodating to our toddler, which is half the battle of the car buying process. Keith treated us like family from the start. He was honest, welcoming, and made us feel like ... Read More

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Google - Jul 29, 2026

Buying our Escalade was such an amazing experience, and Chris and Keith made it one we’ll never forget. Chris went out of his way to make our delivery special by having our Escalade waiting with the big red bow we requested. It was such a fun and memorable touch, and it showed how much he genuinely cared about making the experience exciting for us. He was also very accommodating to our toddler, which is half the battle of the car buying process. Keith treated us like family from the start. He was honest, welcoming, and made us feel like more than just customers. There was never any pressure—just a team that truly wanted us to be happy with our purchase. It’s rare to find a dealership where you leave feeling this appreciated. If you’re looking for exceptional service and people who genuinely care, ask for Chris and Keith. We absolutely love our Escalade and couldn’t be happier with our experience. Thank you both for making it so special! We are thrilled to be apart of your Cadillac family!

Tavin from start to finish did an amazing job! As an out of state buyer, he made this purchase seamless. Highly recommend Tavin and the team at Jerry Seiner Cadillac!

Working with Mary on purchasing a car has been a real pleasure. We really appreciate her knowledge It’s made everything move smoothly.

Turned out to be a great experience at Jerry Siener! The car we came to see was sold that morning. However Mary Tebbs found us another Escalade and helped put a workable deal together.

Steve Rahl helped me out to get my first Cadi, he was amazing and honest! I really appreciate how patient and knowledgeable he is, I’ll definitely recommend it.

Just baught my new truck. If you are thinking of purchasing a new vehicle please ask for Morgan Allen by name she will get you into a great deal.

Steve Rahl understands sales and service! Thank you for a great experience.

Leslie was so kind, caring, and extremely efficient.. her customer service made my trip to Jerry Seiner even that more special!!! Thank you!!!!

Steve Rahl was excellent. He was patient with us and explained every detail of our transaction. Everyone we came in contact with was very friendly and helpful. Thanks for everything

Buying my new Chevy Suburban from Jerry Seiner Chevrolet was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. They took the time to answer all of my questions, kept me informed throughout each step, and I always felt reassured that they genuinely wanted to help me make the right decision—not just make a sale. Their professionalism, honesty, and customer service really stood out. I never felt pressured, and the whole team made what can often be a complicated process feel simple and enjoyable. I would absolutely ... Read More

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DealerRater - Jul 11, 2026

Buying my new Chevy Suburban from Jerry Seiner Chevrolet was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. They took the time to answer all of my questions, kept me informed throughout each step, and I always felt reassured that they genuinely wanted to help me make the right decision—not just make a sale. Their professionalism, honesty, and customer service really stood out. I never felt pressured, and the whole team made what can often be a complicated process feel simple and enjoyable. I would absolutely recommend Jerry Seiner Chevrolet to anyone looking for a great car-buying experience.

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Hendrick is an angel! Absolutely goes out of his way to help assist, it’s more than customer service he provides customer care. I’ve never felt more heard by an employee he’s truly wonderful and I would recommend the business to do anything in their power to hold on to him. He really goes above and beyond his pay. I cannot tell you enough how much I appreciate and value the care he’s provided. 10 out of 10 would recommend his services.

Excellent experience. Chris Bingham (sales) & Mujo “MJ” Kuburic (finance) made my purchase process easy. Thank you!!

I had an exceptional experience at the Cadillac dealership thanks to Hendrick and Leslie. They were absolute rockstars! From the moment we arrived with a flat tire, they went above and beyond to make sure we were taken care of and got us back on the road as quickly as possible. They were professional, kind, efficient, and genuinely cared about helping us. What could have been a stressful situation turned into a smooth and easy experience because of their outstanding customer service. We’re so grateful for everything they did and truly appreciate their willingness to go the extra mile. ... Read More

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Google - Jul 1, 2026

I had an exceptional experience at the Cadillac dealership thanks to Hendrick and Leslie. They were absolute rockstars! From the moment we arrived with a flat tire, they went above and beyond to make sure we were taken care of and got us back on the road as quickly as possible. They were professional, kind, efficient, and genuinely cared about helping us. What could have been a stressful situation turned into a smooth and easy experience because of their outstanding customer service. We’re so grateful for everything they did and truly appreciate their willingness to go the extra mile. Hendrick and Leslie are a huge asset to the dealership, and I can’t recommend them highly enough. Thank you both!

Morgan made our car purchase seamless and a wonderful experience. She was so great to work with.

Realized I left it on the Chevrolet side on accident for my previous review; Excellent overall experience! Great staff and customer service was phenomenal! Will be coming back here for future vehicles!

Morgan was absolutely wonderful to work with! She went above and beyond throughout the entire process and made us feel genuinely taken care of. She was incredibly thorough, paid attention to every detail, and took the time to explain all of the features of the car. Her kindness, professionalism, and attention to detail really stood out. We truly appreciated all of her hard work and would highly recommend asking for Morgan if you’re looking for a great car buying experience!

Great quality with great employees

I had an outstanding experience at Jerry Seiner Cadillac, and I couldn’t be happier with my new vehicle. Tavin was exceptional from start to finish—professional, knowledgeable, and truly made the entire process enjoyable and stress-free. I felt like I was treated fairly, received a great price on my vehicle, and was given a fair trade-in value for my car. The service and attention to detail were top-notch, and I would highly recommend Tavin and the Jerry Seiner Cadillac team to anyone looking for a great car-buying experience.

Parker was great helping get my new car!!

Tavin Ching showed me excellent examples of what I was looking for. Even bought me lunch. Great guy, would recommend for your next car buying experience.

They’re great

Morgan at Jerry Seiner Cadillac was the best sale rep I have ever worked with. She was very responsive, helpful and honest dealing with me. She is very friendly and goes out of her way to ensure my experience was great.

Amazing team to work with! Keith went above and beyond to help me out! 100% recommend them to everyone

Very nice people and easy to work with.

Love Morgan!! So so helpful with everything!

Love the cafe and Leslie

Steve was wonderful from start of my build to when my car came in. I’d use him again to buy my next one.

Absolute professional treatment from Tavin Ching! Request him when you come in!

I purchased a 2026 Cadillac Optiq Sport from Jerry Seiner Cadillac. Before the purchase, the manager and sales representative were attentive, helpful, and worked with me to get into the new vehicle at a fair price and payment. After the purchase, the vehicle was sent to Jerry Seiner Collision for repairs for a few minor dings because it had been a customer vehicle. While the repair process began promptly, communication afterward was limited. I would have appreciated updates on the repair status and when the vehicle would be ready, but I eventually had to drive to the collision shop to check ... Read More

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Google - Jun 22, 2026

I purchased a 2026 Cadillac Optiq Sport from Jerry Seiner Cadillac. Before the purchase, the manager and sales representative were attentive, helpful, and worked with me to get into the new vehicle at a fair price and payment. After the purchase, the vehicle was sent to Jerry Seiner Collision for repairs for a few minor dings because it had been a customer vehicle. While the repair process began promptly, communication afterward was limited. I would have appreciated updates on the repair status and when the vehicle would be ready, but I eventually had to drive to the collision shop to check on it myself. Kyanne Swain was very helpful and followed up to confirm that the car was being worked on and when the repairs would be completed. I purchased the car on May 29, 2026, and picked it up on June 11, 2026. When I picked it up, my sales representative, Zade Carrillo, completed the final walkthrough and feature-by-feature tour. Overall, my experience was good, and I would recommend Jerry Seiner Cadillac to friends and family.

Parker Schmidt was a great salesman very helpful with all of my questions even though we were buying a non GM vehicle.

Leslie was very helpful and the service was excellent!

Thee BEST!!!

Ivan Garcia was great deal with. He kept me up to date on the repairs on my vehicle.

I love working with Jerry Seiner Cadillac in Salt Lake City to keep our XT5 in tip-top shape. Their service is always excellent, and the Service Advisors are consistently knowledgeable, friendly, helpful, and professional. We especially enjoy working with Hendrick; he always ensures we leave happy and satisfied—he is truly great! I also appreciate the perks they offer, such as valet pick-up and drop-off, as well as the availability of loaner vehicles. ​One thing I am not fond of, however, is the 3% credit card surcharge. I find it to be a bit excessive. I could understand a flat fee ... Read More

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Google - Jun 17, 2026

I love working with Jerry Seiner Cadillac in Salt Lake City to keep our XT5 in tip-top shape. Their service is always excellent, and the Service Advisors are consistently knowledgeable, friendly, helpful, and professional. We especially enjoy working with Hendrick; he always ensures we leave happy and satisfied—he is truly great! I also appreciate the perks they offer, such as valet pick-up and drop-off, as well as the availability of loaner vehicles. ​One thing I am not fond of, however, is the 3% credit card surcharge. I find it to be a bit excessive. I could understand a flat fee of $3, $5, or $10, but 3% of the total bill feels unreasonable. While I understand that Cadillac is a luxury brand and that there is a premium for that experience, a 3% surcharge simply for using a credit card does not feel right. I have always been a satisfied customer of both Cadillac and the Jerry Seiner dealership; however, I hope that Jerry Seiner will address and reevaluate this surcharge policy. I truly value the quality service I receive at this location and would love to continue bringing our business to your team for years to come.

Steve Rahl was our sales guy loved him! Definitely recommend you asking for Steve! Great guy worked his magic got me the best deal and took great care of us!

Morgan was so helpful. She went the extra mile for us. We love our new Cadillac

Ivan Garcia always goes above and beyond my expectations. Anything I throw at him he gets it taken care of in a timely manner. I highly recommend you go see Ivan and Jerry Seiner Chevrolet in salt lake city

Mary was fabulous!! She was helpful, knowledgeable and never made us feel any pressure. I would give 10 stars if I could!!

Mary was absolutely fabulous and helping me find my dream car. The process was smooth.

Chris in Sales was spectacular! Very knowledgeable and professional and made our experience positive. The whole staff is great! Highly recommend!

Service manager Henricks was so helpful with my Cadillac Vistiq EV questions, took the time to show me what to do in the car and was able to resolve the issues I had. He also gave me very helpful advice to resolve issues in the future.

Worked with Steve Rahl. He was awesome to work with. Thanks Steve

Ivan is fantastic. Quick, efficient and fair. Won't go anywhere else. Thanks Ivan!

Had great service help from Ivan Garcia, would come back!

Hendick was professional, knowledgeable and personable. You have a real gem. You need to keep him happy so he stays with you.

Even though we live 3 states away Chris B made the process easy, comfortable and fun. He was extremely responsive and professional. I can’t say enough about the entire experience

Steve did an amazing job and made the buying process simple. He was very thorough in explaining all the features of the car before we left. I would highly recommend him!

We had a great car buying experience! I was really nervous about buying a new car because our last car buying experience at a different dealership was not a great experience. So glad we came down to Jerry Seiner Cadilac and Zade Carrillo was able to help us out. He answered every question we had and made us feel very comfortable leaving in our new car!

My experience with Hendrick was wonderful, he was straight forward and talked me through everything. A very comfortable interaction.

Five stars! I had an amazing experience thanks to Tavin. He provided absolutely incredible customer service—super helpful, polite, and efficient. It’s rare to find this level of care these days. Highly recommend!

We are returning customers of Mary’s and she is great to work with!!

Morgan Allen was great! Amazingly helpful with helping me spec out a Lyriq for my mom.

Wanted to thank Keith and Hendrick for a great sales and service experience. Especially Hendrick, he worked incredibly hard to make sure my cars issue got fixed and had great communication. He went above and beyond to get it done and I’m very grateful. It was a very professional experience. The mystery noise is fixed!

Thank you Zade for a smooth purchase of our new vehicle! You’re the best!

Ivan in service is amazing. He goes the extra mile.

Ivan provided outstanding customer service from start to finish. He was professional, knowledgeable, and kept me updated throughout the entire process. He made everything smooth and stress-free, which is hard to find these days. On top of that, he’s a Yankees fan🙄🤮. I truly appreciate his help and would highly recommend asking for Ivan if you want great service.

Look for Hendrick , he will take care of you . He is wonderful!

I had the pleasure of working with Ivan and he been helpful every single time, and he even give me a free car wash. Other dealer they are so weird about their car wash, acting like those pieces of crap relics are god gift to earth, half of the time they just give you the car dirty. With out even telling me this guy give me a coin and I got a deluxe very happy with the visit.

Ivan in service was exceptional! Thank you!

Talked to Ivan in service and was super helpful and got me in and out right away.

Usually the services department are very unprofessional, however had the opportunity to work with Ivan was very polite and very professional, highly knowledgeable with all the questions I had thank you

Ivan was great. He took care of me from start to finish. Made sure I was updated daily about my vehicle. my 25 Escalade does not have any more issues

I wanted to shout out Zade C. At Jerry Seiner Cadillac. My wife and I purchased our first EV. We checked out a bunch of EVs and really liked the fit and finish of the Cadillac Vistiq. Zade was awesome throughout the entire process, especially since I had a lot of questions, I was considering a few options Cadillac had and he helped figure out the Vistiq was the right fit for my family at this time. Also appreciate Keith’s assistance, the Sales Manager and Taylor the Business Manager with the lease process. Overall the process was smooth and ... Read More

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Google - May 28, 2026

I wanted to shout out Zade C. At Jerry Seiner Cadillac. My wife and I purchased our first EV. We checked out a bunch of EVs and really liked the fit and finish of the Cadillac Vistiq. Zade was awesome throughout the entire process, especially since I had a lot of questions, I was considering a few options Cadillac had and he helped figure out the Vistiq was the right fit for my family at this time. Also appreciate Keith’s assistance, the Sales Manager and Taylor the Business Manager with the lease process. Overall the process was smooth and Zade really stepped up to help me as I was installing tint and ceramic. Overall 10/10 and so far just really loving the car and not having to stop by the gas station. If you want a Cadillac, ask for Zade, he will help you make the best decision for your situation!

Best team around. Phenomenal sales/service/finance. Super proactive, great communicators, and just nice people.

We had Tavin sell us our car and we loved him! Very thorough and gave us all the help we needed!!!

Came in looking for a new EV either the Lyriq or Optiq and Steve Rahl helped us find the right fit with a brand new 2026 Optiq. Was smooth start to finish and had some of the best personality and a route he had considered to test drive that slowed the car to be shown at its best and most challenging.

Steve Rahl was very helpful in the purchase of our new car!

We had a great time working with Zade at Jerry Seiner Cadillac. He took the time to show us around the lot and walked us through a bunch of different Escalades. Super helpful, knowledgeable, and patient with us. Highly recommend asking for him if you're looking for a new ride!

If you want to buy a car from Jerry Seiner Cadillac! Ask for Morgan, she is lovely, patient, kind and informational!! She is the best!!! She deserves a bonus!

They were fast and great to work with. Mary was very helpful.

Hendrick was amazing to work with and went above and beyond to get us taken care of!

Mary Tebbs is the GOAT!!! Seriously. Very human and personable. She went above and beyond to get us the best deal. Don't lose her, Jerry Seiner!

Morgan Allen is professional and a pleasure to work with. Would recommend to anyone!!

Steve Rahl treated us great. We have known him for several years now and always have had an excellent experience with him.

Leased a car from J Seinner, it was a pretty easy and fast experience. Mary Tebbs helped me, she was great. Straight forward with everything. Would definitely recommend the dealership and Mary :)

Steve was amazing, great customer service and communication, he took his time and was very helpful with the process of us buying our jeep

Mary Tebbs at Jerry Seiner was great to work with. Helped me find exactly what I wanted and had it shipped in. Grateful for all of her help